Effective Date: March 2018
Last Revised: February 2018
This Privacy Statement is current as of the Effective Date. We reserve the right to change this Privacy Statement from time to time. Please consult this portion of the Website periodically for important changes to the Privacy Statement as FTD may, at any time, and without notice, revise this Privacy Statement by updating this posting.
Please read this Privacy Statement carefully. By accessing or using the Website, you are bound by these terms and conditions and any changes to these terms and conditions; you should therefore periodically visit this page to review the current Privacy Statement. Access or use of the Website following any change to this Privacy Statement constitutes your agreement to those changes. If at any time you choose not to accept the terms of this Privacy Statement, you should not access or use this Website.
Please continue reading below for information on how use and disclose your personal information.
1. Personal Information We Collect
In order to use certain features of the Website or make purchases with FTD, we require you to register and provide certain personal information about yourself. Such information may include, but is not limited to, your name, your company name, contact information including shipping address, telephone number, email address, billing address, credit card number and expiration date and your account username and password. We collect your information so that we can:
· Process your orders
· Confirm your identify for payment authorization
· Help you track the status of your order
· Ship orders to your business address
· Send you news from FTD Marketplace
· Generate statistics for marketing and sales analyses
· Provide you with the best possible shopping experience
Your shipping information will be supplied to one or more vendors. We also share your information with our floral and gift vendors for the sole purpose of delivering your orders.
2. How We Use Personal Information
FTD may store and process personal information in order to facilitate your use of the Website and to identify you when you log in to our Website. We may also use the personal information we collect to better understand our users and to tailor and enhance our Website.
FTD may also store or process personal information using contractors, subcontractors and vendors (collectively, “FTD Third Parties”) and their agents or employees. All of our FTD Third Parties are required to protect the privacy of your personal information in the same manner as set forth in this Privacy Statement. FTD is not responsible for the protection of any personal information provided by you to third parties or other Websites even if you reach such third parties or other Websites through hyperlinks to the Website.
As indicated on the Website, FTD may also send you an on-line newsletter, e-mail communications or promotional offers to the email address provided at the Website as well as certain promotional offers. If you do not want to receive such e-mails from us, please follow the instructions provided in the body of such e-mails or please contact Customer Service at email@example.com.
We may supplement the information you provide to us with data we receive from third parties, such as marketing firms or address verification services. For example, if you change your address and fail to advise us we may verify your address through a third party address verification company.
3. Personal Information Processed in the United States
4. Non-Personally Identifiable Information
While you use our Website, we may collect and aggregate anonymous information from you including but not limited to your demographic data, browser type, your Internet Service Provider or operating system, the URL of previous Websites you visited, and your IP address. We may share this information, which does not personally identify you, with our third party marketing partners, affiliates or agents for various administrative and marketing purposes.
We may collect information from you by using cookies. A cookie is a small text file stored on your computer containing information about you. Cookies help us analyze web traffic, provide user data for a particular webpage, and allow web applications to be responsive to you as an individual. This helps us tailor our operations to your specific needs and preferences by gathering and remembering information about your preferences.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting our cookies, please follow your Internet browser’s steps for doing so. However, if you do disable cookies, you may not be able to take full advantage of all our online features or access certain sections of our Website.
Disclosures and Onward Transfers
We will not disclose, trade, rent, sell or otherwise transfer your personal information without your consent except as otherwise set out herein.
To enable us to more efficiently operate the Website, we may share your personal information with selected third parties who are acting on our behalf as our agents, suppliers, or providers. You acknowledge that the collection, transfer, storage, and processing of your personal information may be undertaken by these selected third parties for the purposes for which the data was collected. Our service providers are given the information they need to perform their designated functions, and they are not authorized to use or disclose personal information for their own marketing or other purposes.
There are also business and/or legal reasons we may be required to disclose your personal information.
As an example, we may transfer information we have about you to third parties in connection with a merger, sale or acquisition involving all or part of our company, or as part of a corporate reorganization or stock sale or other change in corporate control. If we undergo such a business transition, your personal information may be one of the assets affected.
We may also be required by law to provide your personal information to law enforcement or a government agency in response to a search warrant, subpoena or other legally valid inquiry or order, or to an investigative body. We may also disclose your personal information where necessary for the establishment, exercise or defense of legal claims, to protect our interest or preserve our rights, or as otherwise permitted or required by law.
We use procedural and technological security measures which are reasonably designed to help protect your personal information from unauthorized access or disclosure, consistent with industry standards.
We use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. However, it is always possible that third parties will unlawfully intercept or access transmissions or defeat these measures. Therefore, we do not promise and cannot guarantee (and thus you should not expect) that your personal information can never be viewed and/or used by others. FTD is not responsible for these unauthorized uses, thus you should be careful about the information you make available when using our Website.
Our Website is not directed at children under the age of 13 and we do not knowingly allow anyone under 13 to provide us with any personal information. If you are under the age of 13, do not use this Website. Children should always get permission from their parents before providing any information about themselves online, to us or to anyone else.
If parents believe their minor children have accessed this Website and provided their personal information, please contact us. We will delete the child’s personal information in accordance with relevant laws and regulations.
9. Other Sites
Our Website may contain links to other sites that FTD does not own or operate. Links to our Website may also be featured on third party Websites on which we advertise.
FTD takes your privacy concerns seriously. If you believe we have not complied with this Privacy Statement with respect to your personal information, please contact Customer Service at firstname.lastname@example.org.